Last Updated: June 2026

At Gowin ("we", "us", or "our"), we operate the website gowin.style and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, shop for footwear, or interact with our physical store located in Ashok Nagar, Hyderabad.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit Gowin, create an account, purchase footwear (such as Nike, Adidas, Puma, or Arbos), or contact our customer support, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number (+91 9063602785), billing address, and shipping address.

• Transaction Details: Details regarding the products you purchase, order history, and payment details (processed securely via third-party payment gateways; we do not store full credit/debit card details).

• Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website through cookies and tracking tools.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Processing and fulfilling your shoe orders, returns, and exchanges.

• Communicating with you regarding your orders, shipping updates, and customer support inquiries.

• Sending promotional emails, exclusive deals, and new product alerts (only if you have opted in to our email list).

• Improving our website layout, product catalog, and overall shopping experience.

• Preventing fraudulent transactions and ensuring the security of our platform.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties who assist us in operating our business, such as:

• Logistics and Courier Partners: To deliver your footwear orders safely to your doorstep.

• Payment Gateways: To securely process your payments (INR/UPI/Cards).

• Platform Providers: Shopify, which powers our e-commerce infrastructure.

• Legal Compliance: When required by Indian law, court orders, or government regulations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may impact certain features of our website (like cart management or checkout).

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete the personal information we hold about you.

• Opt-out of marketing communications at any time by clicking the "Unsubscribe" link in our promotional emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. Any updates will be posted directly on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Store Address: S V Arcade, 1-10-67, opp. Ashok Nagar Park, above State Bank of India, Ashok Nagar, Himayatnagar, Hyderabad, Telangana - 500020

• Phone: +91 9063602785

• Email: contactus@gowin.style